Woolworths is warning Australians about a fake customer satisfaction survey which promises a $400 voucher.

The survey is a "phishing" scam designed by cybercriminals to collect personal information such as banking details, the supermarket chain says in an alert on its website.

The survey, which is circulating via email and Facebook, uses the Woolworths name and logo and promises a "free $400, $150 or $100" voucher as a reward.

The Australian Competition and Consumer Commission (ACCC) says it has received 140 other complaints about the scam since the beginning of the month.

Victims of a similar scam last year lost up to $1000 or were subscribed to premium SMS services which charge for every text received.

Vouchers are a legitimate marketing tool, meaning it is easy to get caught out by a fake one, says ACCC deputy chair Delia Rickard.

She advises the public never to trust surveys linked from social networking sites, even if they are recommended by friends.

"If you see one of these surveys, call the business' official customer service line before starting it.

"Don't rely on the links or numbers provided on the offer as this can link to a fake website or even a fake call centre."

About News.net

Publishing Services International Limited (PSIL) is the publisher and operator of a worldwide network of online news sites dedicated to delivering fair, accurate and relevant reporting from a variety of the world’s most trusted sources – from the biggest cities to the smallest towns.

We deliver positive and powerful messages to our readers, providing up‑to‑the‑second news that matters to the individual.

Our promise is to serve communities and individuals worldwide, delivering information that hasn’t always been available to them. We will give them back a voice – a voice that’s empowering because it is theirs – and provide a platform to communicate between themselves and the world.

We believe people are not just generic demographics; they are individuals with their own preferences and curiosities. We are about understanding these individuals, listening to them, and serving them.

We are the new pioneering spirit of news – we’re not talking to everyone, we’re talking with every one.

If you want your news, your voice, your way, on your time – we’ve got news for you.

 

FAQs

Email

If you have any questions or concerns please email us on support@news.net

Phone

  • Australia, Toll Free 1-800-983-421
  • Hong Kong, Toll Free 800-906-187
  • Singapore, Toll Free 800-852-3871
  • USA/Canada, Toll Free 1-800-830-4132

Advertise With Us

Interested in being awesome?
Contact us by email or phone.

Cancel