NEW YORK (AP) — There's no business like small business.

Mix the high stakes of running a small business with a dash of family drama and throw in a camera crew and you get hit reality television shows such as "Pawn Stars," ''Welcome to Sweetie Pie's" and "Duck Dynasty."

Turning small business owners into stars has become a winning formula for television producers, but some businesses featured in them are cashing in, too. Sales explode after just a few episodes air, transforming these nearly unknown small businesses into household names. In addition to earning a salary from starring in the shows, some small business owners are benefiting financially from opening gift shops that sell souvenirs or getting involved in other ventures that spawn from their new-found fame.

Sales at Gold & Silver Pawn Shop in Las Vegas are five times higher than they were before "Pawn Stars" first aired in 2009. More people are pouring into the St. Louis restaurant featured in "Welcome to Sweetie Pie's" to eat its jumbo-sized fried chicken wings and six-cheese macaroni and cheese. And Duck Commander, seen in "Duck Dynasty," is having trouble controlling the crowds in front of its headquarters in the small city of West Monroe, La.

"Sometimes it's hard getting from the truck to the front door," says Willie Robertson, who owns Duck Commander with his father and stars in the A&E series with his extended family.

It's a big change for a company that sells duck calls out of a part-brick, part-cinder block warehouse on a dry, dead-end country road. Duck hunters use the whistles, which mimic duck sounds, to attract their prey.

Since "Duck Dynasty" began airing in March 2012, Robertson finds at least 70 people waiting in front of the warehouse every morning asking for autographs and photos. Neighbors have complained about the mobs and the police have been called.

Despite the trouble, the show has been good for the family business. Sales of the company's duck calls, which range from $20 to $175, have skyrocketed. In 2011, the company sold 60,000 duck calls. In 2012, the year the show began airing, the company sold 300,000. "We saw a big difference as the Nielsen ratings went up," says Robertson.

Their income from doing the show may be going up along with the ratings. "Duck Dynasty" is the most watched documentary-style reality series on TV right now, according to Nielsen, which provides information and insight into what consumers watch and buy. April's one-hour season three finale was watched by 9.6 million people, making it the most watched program in A&E's 29-year history. The Hollywood Reporter reported that the cast of the show is demanding a raise to $200,000 an episode to do a fourth season. Both the network and Robertson had no comment on the report.

Cameras follow Robertson and his family as they make duck calls, hunt or go camping. One episode showed Robertson trying to prove to his dad, brother and uncle that he could spend a night in a tent during a camping trip. (Robertson ends up bringing a big recreational vehicle and is ridiculed for it. "Once you bring something with wheels that's enclosed, you're no longer camping. You're parking," says Robertson's brother, Jace Robertson, in the episode.)

Duck Commander hired five more people to keep up with rising sales. Every duck call has to be put together by hand. "It's like a musical instrument," says Robertson. "Each one needs to be blown into it to make sure it works."

To stop the crowds from disrupting business, and to make extra cash, Robertson opened a gift shop inside the Duck Commander warehouse. "It keeps the people out of my lobby," says Robertson. The shop sells duck calls, Duck Commander T-shirts and bobblehead dolls that look like Robertson, his dad, uncle and brother, complete with their long beards.

Rick Harrison, the star of "Pawn Stars," opened a gift shop, too. He sells mugs, T-shirts, bobbleheads and refrigerator magnets, in the back of his Las Vegas pawn store.

Harrison says the souvenirs bring in about $5 million in revenue a year. The pawn business brings in about $20 million a year, up from the $4 million before "Pawn Stars" aired.

The show, which follows people as try to sell or pawn items ranging from gold coins to classic cars, also stars Harrison's son, his father and an employee named Austin "Chumlee" Russell.

People have been lining up outside the pawn shop since the reality show began airing on History in 2009. The store installed misters above the line to keep fans cool under the hot, Las Vegas sun.

Fame has disadvantages. Harrison says he wears a hat and sunglasses to disguise himself, even on visits to IHOP for pancakes with his kids. During an overseas vacation, he was swarmed by fans at the Tower of London

"It amazes me," says Harrison. "I'm just a fat middle-aged bald guy, but people still want to meet me."

Harrison is cashing in on his celebrity. He was hired as a spokesman for Procter & Gamble Inc.'s Swiffer cleaning wipes and he wrote a book, called "License to Pawn," about his life and business. (Harrison declined to say how much he made on those deals.) He also rents out a 1,300-square-foot area in the back of the pawn shop's building for private parties. The fee can range anywhere from $5,000 to $50,000, depending on the number of people invited and whether Harrison or one of the shows stars to drops by.

Despite his fame, and busy 40-week-a-year filming schedule, Harrison says that his pawn business comes first.

"I do realize that television shows end," he says, even though the show is coming back for a new season May 30. "I want to make sure I have a business when people are saying, 'Hey, do you remember that show about four fat guys in a pawn shop'"

A show may end, but it's not quickly forgotten. Hair stylist Elgin Charles, whose salon was featured on VH1's "Beverly Hills Fabulous," says he is still benefiting from the show even though it hasn't been on the air for nearly two years.

Fans of the show still stop into Elgin Charles Beverly Hills to get their hair done, some from as far away as Australia and Nigeria. "The phone didn't stop ringing for eight months after the show aired," says Charles, who has owned the salon for 15 years.

Charles was recently cornered by fans at a Dallas nightclub trying to get a picture of him on their smartphones. "I can't even walk the streets of New York without being approached," he says. (Charles is hard to miss. He often wears shiny, dark, straight shoulder-length hair.) He has been paid to make appearances at hair shows and conventions. "Many doors have opened," says Charles.

"The whole reason I did it was to make Elgin Charles Beverly Hills a household name," says Charles. He's says he's putting his name on a school, called the Elgin Charles Universal Beauty College, which is expected to open this summer in downtown Los Angeles.

Reality TV has been good to Duff Goldman, too. Food Network's "Ace of Cakes" filmed Goldman and his employees at Charm City Cakes bakery as they made lavish cakes. (In one episode, they made a cake for a "Harry Potter" movie premiere party that looked like Hogwarts Castle, the boy wizard's school.) "Ace of Cakes" ended in 2011, but Goldman and his bakery are still in high demand.

His name is on a line of cake mixes, kits and pans sold at Michaels, the arts and crafts store. His face is on cartons of Blue Bunny ice cream that have pieces of cakes mixed in. He teamed up with Godiva, the chocolate maker, to create limited edition cake truffles. In January, Goldman designed a nine-tiered cake for President Barack Obama's inauguration.

Last year he opened a bakery in Los Angeles, called Charm City Cakes West. He says he is "strongly" considering a return to reality TV.

The publicity is hard to give up. The shows are essentially a free weekly national commercial for a small business. "There's no better way to increase exposure," says Jai Manselle, the founder of Manselle Media, a brand development and public relations company that has clients in the entertainment industry.

Manselle says that entrepreneurs considering reality TV should make sure the show will portray the business in a positive light. "If the show makes you look unprofessional, that may not be good," he says. Manselle turned down an offer to turn his marketing business into a reality show last year because it didn't feel right, but he is still open to the idea.

"If it's not going to benefit the brand, don't do it," says Manselle. "The whole reason you're doing this is to make money."

Lynnae Schneller is hoping her family-run pickle business gets the green light. Schneller was approached by a production company to film a five-minute pilot that is being pitched to networks.

"I've never had a desire to be on reality TV, but from a business standpoint I can't turn it down," says Schneller, who started Lynnae's Gourmet Pickles in Tacoma, Wash. in 2011. "We could never afford that kind of exposure."

But reality-TV fame has a price. Charles says that he had to close his salon for two months while filming "Beverly Hills Fabulous." He only had Sundays and one other weekday to style hair for clients. "They came in like a storm and took over," says Charles. The producers set up storyboards that mapped out the episodes. "I didn't have much control," he says.

Editing can create misconceptions about the business. "Ace of Cakes" never showed the bakers washing their hands. Many viewers assumed that they didn't. Goldman still gets emails and letters from viewers saying that they should be washing their hands. They did, it just never made it on the screen. "A show about people washing their hands would be a boring show," Goldman says.

Another downside: Being bossed around. "I'm 47 and I've never worked for anybody in my life," says Harrison of "Pawn Stars." ''Now you have somebody else telling you what to do." Producers tell him what time to come to work and he has to make appearances to promote the show. He has to take direction while filming. "They'll say, 'Rick, raise your voice you're not talking loud enough,' and it's a 27-year-old director telling me these things," says Harrison.

Not every small business makes good TV. Producers say they are most interested in family-run companies. "That's the Holy Grail," says Darryl Silver, the owner of The Idea Factory, the production company pitching Schneller's pickle-business reality show. They do well because viewers are able to relate to the characters.

That's true for the stars of "Welcome to Sweetie Pie's." Owner Robbie Montgomery says fans come to her restaurants featured in the show and liken her to their own grandmothers.

The show, which airs on OWN: The Oprah Winfrey Network, follows Montgomery as she and her son run two restaurants in St. Louis and struggle to open a third. Montgomery has been filmed scolding her nephew when he shows up late for work. In another episode, she pushes her grandson to get better grades in school.

The show has brought more people to her restaurants. "There was a line around the block after the third or fourth episode," says Montgomery. Sales have jumped 70 percent at the restaurants, which serve Southern dishes such as pork steak smothered in gravy and candied yams. It debuted in 2011. A fourth season began filming in March.

Montgomery began selling $20 T-shirts in the restaurants after the show started. The shirts feature Montgomery's quotes from the show.

One of the quotes could serve as advice for small businesses wanting to get into reality TV.

"If it don't make money," the shirt reads, "it don't make sense."

_____

ONLINE:

"Ace of Cakes" http://www.foodnetwork.com/ace-of-cakes/index.html

"Beverly Hills Fabulous" http://www.vh1.com/shows/beverly_hills_fabulous/series.jhtml

"Duck Dynasty" http://www.aetv.com/duck-dynasty/

"Pawn Stars" http://www.history.com/shows/pawn-stars

"Welcome to Sweetie Pie's" http://www.oprah.com/own-sweetie-pies/Welcome-to-Sweetie-Pies

_____

Follow Joseph Pisani at http://twitter.com/josephpisani

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  2. The Publisher does not necessarily hold the opinions expressed by Material contributors. Opinions and other statements expressed by Users and third parties (e.g., bloggers) are theirs alone, not opinions of the Publisher. Material created by third parties is the sole responsibility of the third parties and its accuracy and completeness are not endorsed or guaranteed. You acknowledge that by providing you with the ability to view and distribute Material through the Site, the Publisher is not undertaking any obligation or liability relating to the Material. The Publisher and its affiliates, successors, assigns, employees, agents, directors, officers and shareholders do not undertake or assume any duty to monitor the Site for inappropriate or unlawful content. To the extent permitted by law, the Publisher and its affiliates, successors, assigns, employees, agents, directors, officers and shareholders assume no responsibility or liability which may arise from the Material thereof, including, but not limited to, claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation. Notwithstanding the foregoing, the Publisher reserves the right to block or remove communications, postings or Materials at any time in its sole discretion.

  3. To the extent permitted by law, the Publisher will have no responsibility or liability in relation to any loss or damage that you incur, including damage to your software or hardware, arising from your use of or access to this Site.

  4. The Publisher does not warrant that functions contained in the Site content, such as hyperlinks, will be uninterrupted or error free, that defects will be corrected or that the Publisher or the server that makes it available, are free of viruses or bugs.

  5. The Publisher may be legally compelled to disclose certain Information. You agree that in the event the Publisher receives a subpoena issued by a court or from a law enforcement or government agency, the Publisher shall comply with such subpoenas without your consent or prior notice to you and may disclose your IP address, username, name, IP location or other information in response thereto.

  6. Subject to clause 30, to the extent permitted by law, the Publisher and its affiliates, and their respective members, directors, officers, managers, employees, shareholders, agents and licensors are not liable for incidental, indirect, consequential, special, punitive, or exemplary loss or damages of any kind, including, without limitation, lost revenues or profits, loss of business, opportunity or goodwill, or loss of data, arising in any way in connection with this Site or Material on the Site, the use of (or inability to use) the Site or Material, or the Conditions, whether in contract, tort (including negligence), in equity, under statue or otherwise, including but not limited to any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in the Site, or as a result of breach of any warranty or other term or condition of the Conditions. To the extent permitted by law and subject to clause 30, the Publisher's liability shall be limited to the amount you paid, if any, for use of the Site.

  7. You will be responsible for any harm the Publisher suffers as a result of your violation of these Terms and Conditions or any breach by you of your representations and warranties. You agree to indemnify and hold harmless the Publisher and its affiliates, and their respective members, directors, officers, managers, employees, shareholders, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of the Conditions or any breach by you of your representations and warranties thereunder. The Publisher reserves the right to take over the exclusive defense of any claim for which the Publisher is entitled to indemnification under this Section 29. In such event, you shall provide the Publisher with such cooperation as is reasonably requested by the Publisher.

  8. To the extent that the Publisher's liability for breach of any implied or statutory warranty, condition or guarantee, cannot be excluded by law, to the extent permitted by law the Publisher's liability will be limited, at the Publisher's option, to:

    1. in the case of services supplied or offered by the Publisher:

      1. the supply of the services again; or

      2. the payment of the cost of having the services supplied again; and

    2. in the case of goods supplied or offered by the Publisher:

      1. the replacement of the goods or the supply of equivalent goods;

      2. the repair of the goods;

      3. the payment of the cost of having the goods replaced; or

      4. the payment of the cost of having the goods repaired.

  9. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with clause 30 but allows a limitation of a certain maximum extent then liability is limited to that extent.

No reliance, other Users

  1. Except where expressly stated otherwise, Material on the Site is provided as general information only. It is not intended as advice and must not be relied upon as such. You should make your own inquiries and take independent advice tailored to your specific circumstances prior to making any decisions. To the extent permitted by law, the Publisher will not be liable for loss resulting from any action or decision by you in reliance on the Material on the Site.

  2. You acknowledge that the Publisher is not responsible for, and accepts no liability in relation to, any other User's use of, access to or conduct in connection with the Site in any circumstance.

Termination

  1. In the event of termination of your access to the Site you must immediately cease accessing and using the Site and Materials on the Site and (at Publisher's option) return any (hard or electronic) copies of such Materials to the Publisher or destroy any copies within your control or possession. All licences granted by you and all disclaimers, indemnities and exclusion and limitations of liability set out in the Conditions will survive termination.

Severability

  1. If any provision of the Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Conditions, which shall remain in full force and effect.

No waiver

  1. No waiver of any term of the Conditions shall be deemed a further or continuing waiver of such term or any other term. Any failure to assert any right under the Conditions shall not constitute a waiver of such right.

Affirmation regarding age

  1. By using the Site, you affirm that you are 18 years or over or otherwise possess legal parental or guardian consent.

Applicable Law

  1. These Conditions shall be construed in accordance with and governed by the laws of the Isle of Man. You consent to the exclusive jurisdiction of the courts in the Isle of Man to determine any matter or dispute which arises under the Conditions.

Definitions

  1. In these terms and conditions:

    1. "Material" means text, illustrations, photos, audio, video, or any combination of these or other content, information, data or material.

Publishing Services International Limited Privacy Policy

1. Privacy

The Publisher recognizes the importance of protecting the privacy of its customers. For the purposes of this Privacy Policy, "customers" includes visitors to the Site, subscribers to and users of the Publisher's services, purchasers of its products and advertising customers. This privacy policy is intended to inform you about the personal information that is collected from you when you visit the Site, and in the other circumstances described under the heading "Collection of personal information" below, how this information may be used and disclosed, how you can control the use and disclosure of your information, how your information is protected, and how you can access that information. The Publisher may, from time to time, review and update this Privacy Policy, including taking account of new or amended laws, new technology and/or changes to its operations. This Privacy Policy applies only in respect of the Site. This Privacy Policy does not apply to information collected through any other website (other than by or on behalf of the Publisher in the circumstances described under the heading "Collection of personal information" below) or to the practices of companies that the Publisher does not control. Please note that the Site may contain links to other websites. For example, if you click on an advertisement on the Site and link to another website, then this Privacy Policy will not apply to any information collected on that website. The Publisher is not responsible for the privacy practices of other websites, and the Publisher recommends that you read the privacy policies of each website that you visit. All personal information held by the Publisher will be governed by the most recently updated Privacy Policy.

2. Collection of personal information

The Publisher collects personal information when the Publisher provides its services to you. When you visit and interact with the Site, certain information may be collected automatically, including:

  • your computer's Internet Protocol (IP) address;
  • your browser type and operating system;
  • the web pages you were visiting immediately before and after you came to the Site;
  • activities within community discussions;
  • web pages and advertisements that you view, and links that you click on, within the Site;
  • your bandwidth speed and information about the software programs that are installed on your computer;
  • aggregated data about email click‑through rates and user video viewing;
  • standard server log information; and
  • information collected through HTML cookies, Flash cookies, web beacons, and similar technologies.

The Publisher usually collects personal information directly from you, although sometimes the Publisher may use agents or service providers to do this for the Publisher. The Publisher may also acquire lists from other sources, both from other companies and from other public documents. This may include advertisers, mailing lists, recruitment agencies, contractors and business partners. The Publisher may also access information about you from third‑party sources and platforms (such as social networking sites, databases, online marketing firms, and ad targeting firms), including:

  • if you access third‑party social networking services (such as Facebook Connect or Twitter) through the Site, your username and connection lists for those services;
  • demographic data, such as age range, gender, and interests;
  • advertisement interaction and viewing data, such as ad click‑through rates and information about how many times you viewed a particular ad; and
  • unique identifiers, including mobile device identification numbers, that can identify the physical location of such devices in accordance with applicable law.

Please note that the Site may combine the information that we collect with information that the Publisher may obtain from third‑party sources. The Publisher may collect your personal information when you request or acquire a product or service from the Publisher, register with the Publisher as a member (including user name and password and contact information such as name, email address, postal address, phone number, and mobile number), provide a product or service to the Publisher, complete a survey or questionnaire, enter a competition or event, contribute in a fundraising event, participate in one of the Publisher's services (including blogs, forums, community discussions and other interactive features), search queries conducted on the Site, or when you communicate with the Publisher by e‑mail, telephone, or in writing.

The Publisher usually collects personal information such as your name, address, telephone number, and in some instances, your financial details, including your credit card information, in addition to the other specific types of information described above. The Publisher also collects information about you that is not personal information. For example, the Publisher may collect data relating to your activity on its websites (including IP addresses) via tracking technologies such as cookies, or the Publisher may collect information from you in response to a survey.

As a general rule the Publisher does not collect sensitive information, however it reserves the right to do so. If the Publisher does, it will usually be for the purposes of providing its goods or services and if the law requires the Publisher to, the Publisher will seek your consent to collect it.

If you do not provide the Publisher with information described above, the Publisher may not be able to its services to you.

If, at any time, you provide personal information about someone other than yourself, you warrant that you have that person's consent to provide such information for the purpose specified.

If you are located outside of the Isle of Man, please note that personal information provided by you or otherwise collected as described above will be transferred to the Isle of Man.

3. Use of personal information

The Publisher uses personal information to provide its services (which may include the display of personalised content and advertising) to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. The Publisher also generally uses personal information to report statistics, analyse trends, diagnose problems and target and improve the quality of its products and services. By accessing the Site, you agree that the Publisher may use your personal information for the purposes and by the means described in this Privacy Policy, and you agree that the Publisher may use your mobile number to send you promotions, notifications, or other services. In order to provide readers with free access to content, the Publisher displays advertisements on the Site, many of which are targeted based on information about you. For example, using information collected through cookies, web beacons, and other sources, the Publisher may use demographic data or information about your online activities or interests to display targeted advertising that may be relevant to your preferences. Through this process, advertisers reach Site visitors who are most interested in their products, and you see advertising for products or services in which you may be interested. Third‑party advertisers and advertising platforms also may serve targeted ads on the Site. Please remember that the information practices of third‑party advertisers or platforms collecting data on our Site are not covered by this privacy policy. The Publisher may also use the information that it collects to prevent illegal activities, to enforce the Site's Terms and Conditions, and to otherwise protect its rights and the rights of its users. In addition to the uses identified above, the Publisher may use the information that it collects for any other purposes disclosed to you at the time it collects your information or pursuant to your consent. Where your personal information is contained within an advertisement which the Publisher publishes for you, the Publisher may also use your information for publication of that same advertisement in other media, in accordance with the terms and conditions of the initial publication. The Publisher may also use your personal information to assist the Publisher in improving its products and services and to let you know about goods, services, or promotions which may interest you.

4. Disclosure to and use by Third Parties

The Publisher values your privacy, and shares information about its users only under certain circumstances. The Publisher may share your information with other companies which are related to the Publisher. The Publisher may disclose your information to its service providers and contractors from time to time to help the Publisher to provide and market its goods and services to you. The Publisher may also share your information with third parties who provide prizes for competitions or reader offers. If the Publisher does this, the Publisher generally requires these parties to protect your information in the same way as the Publisher does.

The Publisher will make information about you available to other companies, applications, or people in the circumstances listed below:

  • The Publisher may share aggregated information or information that does not directly identify you with third parties to help the Publisher develop content, services, and advertising that the Publisher hopes you will find of interest. Please note that the Publisher does not share contact information with third parties that advertise on the Site.
  • The Publisher may employ third parties to perform Site‑related services, including database management, maintenance services, analytics, marketing, data processing, and email and text message distribution. These third parties have access to your information only to perform these tasks on the Publisher's behalf.
  • If you choose to engage in public activities on the site, such as posting comments on community message boards, any information you submit can be read, collected, or used by others. Please exercise caution when deciding to disclose any personal information in public activities or submissions.
  • The Publisher may share information about you in the event that the Site is acquired by or merged with another company or a similar corporate transaction takes place. However, the Site will notify you by placing a prominent notice on the Site or sending a notice to the primary email address specified in your account before your information is transferred and becomes subject to a different privacy policy.
  • The Publisher may share information about you to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety or other rights and interests of any person, violations of the Site's Terms and Conditions, or as otherwise required by law.
  • The Publisher may share information about you to respond to subpoenas, search warrants, judicial proceedings, court orders, legal process, or other law enforcement measures, to establish or exercise our legal rights, or to defend against legal claims.
  • In addition to the scenarios identified above, the Publisher may share information about you for any other purposes disclosed to you at the time the Publisher collects your information or pursuant to your consent.

Please note that third parties may independently collect data about you, including your IP address and information about the websites you visit and the links you click, through cookies, clicks on links, or other means when you visit or view ads on the Site.

To customize your experience on the Site and to simplify the Site's registration process, the Publisher provides you with the opportunity to access or interact with third‑party services, such as Facebook and Twitter. When you connect to the Site through these third‑party services, the Publisher may share information about you with these third‑party service providers and they may share data about you with the Publisher. When you allow the Publisher to access your data through a third‑party service to create a Site profile, the Publisher may use this data for several purposes, including:

  • For example, if you connect to the Site via a service with a public friend list, like Twitter, the Publisher may check to see if any people you follow on Twitter are also Site members. If the Publisher finds a match, the Publisher will replicate your Twitter relationship with those members, setting them to be fans, followers, or friends on the Publisher Site.
  • For example, if you connect via a service that has a private contact list (like Google and Yahoo!), the Publisher checks for people in your contacts who are Site members and suggest that you become a fan of these users.
  • When users share content with their friends, the Publisher may use friend lists from third‑party services to create a list of contacts to whom you may choose to send the email message.
  • For example, the Publisher may use friend lists from a third‑party service to create a list of contacts to whom you may choose to send an invitation to view an interactive slideshow.
  • When you are connected via a third‑party service, the Publisher may access certain account information, such as your profile picture, what stories are popular in your network, and what your friends are saying about certain articles or blog posts, in order to enhance and personalize your experience on the Site.

In addition, if you connect to a Facebook account, your experience on the Site may be personalized. For example, you may automatically see what stories are popular in your network, and what your friends are saying about particular stories. Please note that you may disconnect third party accounts at any time.

Please remember that the Publisher does not control the privacy practices of these third‑party services. The Publisher encourages you to read the privacy policies of all third‑party service providers. You can deactivate your account at any time by visiting the preferences page for your profile. When you deactivate your account, your user profile will be disabled, but your public comments will remain on the site. The Site has no responsibility to take down, remove, or edit any of your public activities or any submissions that are a result of your public activities. If you opt out of these technologies, you will continue to see advertising displayed on the Site, but the advertising may not be targeted to your interests. Please remember that the Publisher does not have access to, or control over, advertisers' or service providers' cookies, and the information practices of third parties are not covered by this privacy policy.

5. Use of Aggregate Data

The Publisher may collect and use certain non‑personal information (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider) to optimise its goods and services (which may include the display of personalised content and advertising) including the Publisher's web pages for your computer. The Publisher may use personally identifiable information in aggregate form to improve its goods and services including its web sites and make them more responsive to the needs of its customers. This statistical compilation and analysis of information may also be used by the Publisher or provided to others as a summary report for marketing, advertising or research purposes.

6. Security

The Publisher strives to ensure the security, integrity and privacy of personal information of its customers. The Publisher may hold your information in either electronic or hard copy form. The Publisher uses a variety of physical and electronic security measures including restricting physical access to its offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorized use or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. The Publisher limits access to contact information about you to employees or service providers who the Publisher believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs, and subject to section 4 of this Privacy Policy. The Publisher also has adopted commercially reasonable technical, physical, and administrative procedures to help protect information about you from loss, misuse, and alteration. Personal information is destroyed or de‑identified when no longer needed. Please note that no data transmission or storage can be guaranteed to be 100% secure. The Publisher wants you to feel confident using the Site, but the Publisher cannot ensure or warrant the security of any information you transmit to the Publisher.

7. Access to Personal Information

You have a right to request access to personal information the Publisher holds about you. Where the Publisher holds personal information that you are entitled to access, the Publisher will endeavour to provide you with suitable means of accessing it (e.g. by emailing or mailing it to you). If the Publisher denies access in some circumstances, the Publisher will tell you why. To request access, please contact the Publisher's privacy officer as set out at the end of this document. If you believe that personal information the Publisher holds about you is incorrect, incomplete or inaccurate, then you may request amendment of it. The Publisher will consider if the information requires amendment. If the Publisher does not agree that there are grounds for amendment then the Publisher will add a note to the personal information stating that you disagree with it.

8. Public Information

Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While the Publisher strives to protect and respect your privacy, the Publisher cannot guarantee the security of any information you disclose in a chat room or bulletin board.

9. Cookies

Cookies are data that a Web site transfers to an individual's hard drive for record‑keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. They allow the Publisher to track usage patterns and to compile data that can help the Publisher improve its content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

10. Online Links to Third Party and Co‑Branded Sites

The Publisher may establish relationships with business partners that allow visitors to the Publisher's web sites to link directly to sites operated by these partners. Some of these sites may be "co‑branded" with the Publisher's logo - however, these sites may not be operated or maintained by or on behalf of the Publisher. These sites may collect personal information from you that may be shared with the Publisher. This Privacy Statement will apply to any personal information the Publisher obtains in this manner. The Publisher is not responsible for the content or practices of web sites operated by third parties that are linked to the Publisher's sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by the Publisher of the content, policies or practices of those third party sites. Once you have left the Publisher's site via such a link, you should check the applicable privacy policy of the third party site.

11. What else you should know about privacy on the Internet

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer. Whenever you voluntarily disclose personal information over the Internet this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet. The Publisher does not knowingly collect personal information from children under 13. If the Publisher learns that it has collected any personal information from a child under the age of 13 without verifiable parental consent, the Publisher will delete that information from its database as quickly as possible. If you believe that the Publisher may have collected information from a child under 13, please contact the Publisher at privacy@publishingservicesinternational.im.

12. For further information

Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy at privacy@publishingservicesinternational.im.

13. Changes to the privacy policy

The Publisher reserves the right to update this Privacy Policy at any time to reflect changes in the Publisher's practices and service offerings. The Publisher will use it best endeavours to update the Privacy Policy on the Site, however it does not warrant that it will post these updates immediately.

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