Another body has been found in a flooded creek near Gatton, west of Brisbane, taking the number of dead during the flood crisis to six.

Two men, believed to be from Taiwan, have been missing since the weekend.

Meanwhile, Army support has arrived in Bundaberg as floodwaters there slowly drop and in Brisbane, the city's flood-affected water treatment plant is meeting demand.

The key points from the flood crisis:

Flood crisis death toll stands at six after two bodies found near Gatton, in the Lockyer Valley.

Residents across SE Queensland wait to get back into their homes as the waters recede.

ADF relief teams arrive in Bundaberg to help with the clean-up.

A man and two teenagers have been charged with looting in Gympie.

In Brisbane, the city's flood-affected water treatment plant is now operating at full capacity but residents are urged to continue to conserve water over the next two days.

There are fears shops could run out of food because trucks can't get through.

The Insurance Council says it has received almost 22,000 claims so far, with an estimated damage bill of $187 million.

Follow how events unfolded throughout the day.

10:22pm: Brisbane residents are being asked to conserve water for another 24 hours after floodwaters hampered the operation of the Mt Crosby facility yesterday. There are concerns some southern and eastern suburbs could run dry. The plant is being progressively restored and operators say its output is should improve further early tomorrow. Brisbane Lord Mayor Graham Quirk says residents have heeded the message to use water sparingly but need to keep it that way for a little longer.

There is no need for panic it's just a case of common sense... I'm sure we'll be able to give the all clear.

10:10pm: Some good news for electricity-starved households in the flood-devastated North Burnett region. Ergon Energy spokesman Rod Rehbine says technicians have had a "breakthrough".

We've been able to get mains power back to the Mundubbera and Eidsvold substations that allowed the town areas to certainly come back on... to get them back on.

10:00pm: Residents of Condamine are anxiously watching rising floodwaters with the town expected to isolated overnight. Mayor Ray Brown says the swelling Condamine River will close the main bridge from midnight.

9:27pm: ABC reporter Eric Tlozek spoke with residents and business owners in Woolooga who have begun the clean-up effort in the small town:

9:12pm: The mayor of Logan Pam Parker says the Logan River peaked late last night at around 9 metres but remains at 8.6 metres. She says several roads are still cut and parts of the region are isolated.

Buchan is to my knowledge (isolated) and out in the rural areas out in the west there is actual farmlands. But the houses are up high and so all their surrounding paddocks are (flooded) so there's a lot of people in those situations. I haven't got an update on whether Glenlogan in Jimboomba is accessible yet.

Elise Worthington filed this report on the latest from flood devastated city of Logan:

9:05pm: ABC reporter Kerrin Binnie filed this story from Bundaberg today:

8:39pm: A short time ago the ABC Wide Bay team posted this photo of flood damage to a road near Gin Gin on their :

7:48pm: Swift-water rescue crews have been deployed to Condamine on Qld's Western Downs ahead of flooding tonight.

The Condamine River is predicted to pass 10.1 metres and the town is likely to be cut-off by midnight.

Earlier today authorities temporarily re-opened the Moonie Highway to allow heavy vehicles through the region.

Mick Hickie from the Condamine pub says locals are apprehensive.

"Logistically we're trying to get people out, staff out, staff in, stock in, and roads are closing intermittently... It's pretty difficult to manage."

7:14pm: Captain Nick Kelly is a Blackhawk helicopter pilot from the Army's 5th Aviation Regiment.

He told ABC radio's PM program he and his crew have been airlifting people from an evacuation centre which was cut off in north Bundaberg.

"A lot of big smiles. I think people were very happy to see us.

"Athe flood waters are starting to come down today, there's a lot of brown earth out there as the mud's coming back.

"You can smell the mud in the air as you fly over the top as well.

"But there's still a lot of low-lying areas that are underwater at this stage.

"Some places are still just rooftops, but other places where the water may have been halfway up the house, you can see the waterline has dropped off the house and left a big brown mark on it."

7:05pm: The chief executive of Bundaberg Hospital admits it will be months before the facility is fully operational.

But Adrian Pennington says it will be less than a week before emergency care and elective surgery can be preformed.

He says patients evacuated to Brisbane at the height of the flood disaster will start to return over the coming days.

"Bundaberg at the moment is still a disaster zone and will remain so for some time to come.

"But purely from a hospital and health perspective, we're not concentrating efforts more away from the hospital into the (evacuation) centres, making sure that we've got doctors and nurses available there for those people that will face different challenges for the weeks to come."

Meanwhile, using a row boat, Bundaberg resident Henry Herbener braved the murky floodwaters to see what he could salvage from a friend's house.

He told PM about 1.3 metres of water inundated the house.

"Anything that was on the table is all gone off the table. The table floated, everything inside is just moved around.

"There's still about 250 millilitres, and we didn't think it would get to that far down so quick."

His friend is Maria Hawkins, who has lived in the same house for 28 years and is not ready to look inside.

"I know I've lost everything. I suppose the main thing is to know that my life possessions were in there.

"There's going to be a lot of memorabilia, old stuff.

"I've got my mind set on everything's gone, so anything I do salvage is going to be good."

6:10pm: Sherrie Breitkopf, who runs a tourist park in the Wide Bay town of Munduberra, says she is shocked by the extent of the deluge.

She told PM she wants Premier Campbell Newman to fix the region's river system.

"They're full of silt from the last flood. There's still tree stumps and things in there from the last flood two years ago.

"Somehow they need to be cleaned out so that they can flow adequately when water comes from runoff.

"Once it hits the rivers, it needs to be able to flow.

"We were fine until the river backed up and it started coming backwards, and that's what does the damage."

5:57pm: Extra Defence Force personnel have arrived in Bundaberg to help with the flood clean-up and recovery operation.

About 120 soldiers travelled in a convoy from Brisbane. They will set up operations at a local sports ground.

5:47pm: Risks still remain in a number of places:

Swift water teams deployed to Condamine in prep of Condamine River rising to major flood height of 12m & isolating the township.

5:35pm: For a comprehensive update on how the roads are looking around south-east Queensland, .

5:21pm: Earlier today, Premier Newman announced former Labor treasurer Terry Mackenroth would head the flood appeal committee.

So far the Queensland flood appeal has raised $3.6 million.

The majority of the money has been donated by government and big business - including a $1 million donation from BHP Billiton.

Mr Mackenroth said payments to victims will have to be means-tested, but the details are yet to be finalised.

"I'm chairing a committee. That committee will need to meet and make decisions. I've already arranged some meetings for tomorrow and then I'd look to get the committee together as early as next week and we'll need to start to look at what parameters are set."

5:13pm: SEQ Water says the Mount Crosby plant is gradually increasing its production of treated water for Brisbane.

Spokesman Brett Myatt says the plant is expected to increase its output early tomorrow morning.

"The water is unprecedented in terms of how dirty it is. We have never seen water ever like this - it is probably three or four times dirtier than we have ever seen.

"The water is starting to clear up from Wivenhoe so we expect in about 12 hours the water will start to clear and we will be able to gradually increase our production."

4:51pm: JUST IN: Video of Logan Mayor Pam Parker pleading with electricity authorities to give priority to residents in the area.

Some Logan residents could be isolated for a couple of days as more than 50 roads are still blocked.

4:33pm: The Insurance Council of Australia says almost 22,000 claims have been lodged from flood-affected parts of Queensland.

It estimates the losses so far at $187 million - but the council expects that figure to rise.

4:26pm: The clean-up is underway in Bundaberg.

However, Premier Newman said today that up to 1,000 homes in Bundaberg are uninhabitable.

4:11pm: In Brisbane, the city's flood-affected water treatment plant is meeting demand and supplies haven't been disrupted.

Muddy water has hampered the Mt Crosby facility since yesterday, with concerns that some southern and eastern suburbs could run dry today.

Queensland Urban Utilities says the plant is now operating at full capacity - but residents are urged to continue to conserve water over the next two days.

4:06pm: BOM UPDATE: Severe thunderstorms are no longer affecting the area east of Dalby, from Rainbow Beach to Stanthorpe.

The immediate threat has passed but the situation will continue to be monitored and further warnings will be issued if necessary.

3:38pm: Police divers have found a second body in a flooded creek in the Lockyer Valley west of Brisbane. It takes Queensland's flood death toll to six.

Two farm contract workers, who are believed to be from Taiwan, disappeared in the area on Sunday morning.

The pair aged 25 and 34 had been driving separate cars.

3:28pm: Highways and roads in south-east Queensland are still causing big headaches.

The Warrego Highway at Chinchilla is expected to remain closed until Friday morning once it closes - possibly by 8pm tonight, according to the mayor.

Earlier, authorities temporarily re-opened the Moonie Highway on the Western Downs to allow heavy vehicles to travel east.

Travel tip: If you are travelling from country NSW to SE Queensland the best route is through Stanthorpe, Warwick, Toowoomba.

However, police say the Cunningham Highway between Goondiwindi and Warwick is still closed. This is unlikely to change today at this stage.

3:15pm: More than 50,000 homes across south-east Queensland are still without power and some communities are struggling to cope.

Mount Nebo and Mount Glorious could be without essential services for several more days.

Further south, power has been restored to a major business centre at Mount Tamborine in the Gold Coast hinterland, but others are still doing it tough.

Residents have been without electricity since Sunday afternoon and Energex says it could be days before supply is fully restored.

A community centre is providing hot food and other comforts.

The mountain has no reticulated water and without electricity some residents have not been able to use their tanks.

There's just one road open to and from the mountain, and the Scenic Rim Council says it could be some time before the other two are passable.

3:11pm: The level of water in flooded rivers is holding steady or receding across the New South Wales north coast.

Evacuees from Grafton and Maclean have been told they can return home as floodwaters start to drop.

But the SES says it wants people to check which roads are open before driving between towns.

An evacuation order is still in place for Ulmarra, but the SES says the worst of the flooding is over.

2:28pm: The video of Campbell Newman's earlier flooding update is in.

The main points include:

Fifth person confirmed dead following Queensland floods.

The Burnett River in Bundaberg is still at nine metres - 2,000 homes have been affected, 1,000 are inhabitable.

Bundaberg to Gladstone gas pipeline has ruptured.

Maryborough is still experiencing major flooding - 725 homes affected and 200 house inhabitable.

Three people have been arrested for looting in Gympie.

Flood appeal committee will be chaired by former deputy premier Terry Mackenroth. After north Queensland was ravaged by Cyclone Larry in March 2006, Mr Mackenroth was appointed to help in the recovery of the region.

2:41pm: Authorities have temporarily re-opened the Moonie Highway on the Western Downs to allow heavy vehicles to travel east.

About 100 trucks and more than 50 cars have been stranded at Miles, west of Chinchilla, since roads were cut by floodwaters earlier this week.

Mayor Ray Brown says a route for trucks is now open - but only until the bridge at Condamine remains clear.

"That will allow the movement of those trucks from Miles to Condamine, from Condamine back towards Chinchilla, back to Tara and from Tara to Dalby.

"That will allow an east-west flow of high-clearance vehicles. That will get those big trucks and perishables through.

The Condamine River is expected to cut access to the bridge sometime this evening.

2:36pm: A severe thunderstorm warning has been issued for the Somerset council area.

The BOM says thunderstorms have been detected near Esk. These thunderstorms are slow moving. They are forecast to affect Kilcoy by 2:55pm and the area west of Kilcoy, Toogoolawah and Mount Kilcoy by 3:25 pm.


2: 22pm: The Governor-General is spending the afternoon in the Lockyer Valley communities of Laidley, Grantham and Withcott.

Earlier Quentin Bryce visited the Royal Brisbane Hospital to speak with patients who were evacuated yesterday from Bundaberg Hospital.

The Governor-General also met staff at the State Disaster Co-ordination Centre in Brisbane.

"I want to thank you for what you do, your dedication and commitment. I think we can feel very proud of what we've learned, how we've translated some very hard lessons over the last few years into efficiency, to best practice."

2:18pm: BOM UPDATE: The storm warning for Toowoomba and the Lockyer Valley has been cancelled.

2:05pm: The Queensland Premier is holding a media conference in Brisbane. The main points so far:

The Burnett River in Bundaberg was still at nine metres this morning - 2,000 homes have been affected, 1,000 are inhabitable.

Bundaberg to Gladstone gas pipeline has ruptured.

Maryborough is still experiencing major flooding - 725 homes affected and 200 house inhabitable.

Three people have been arrested for looting in Gympie.

Flood appeal committee will be chaired by former deputy premier Terry Mackenroth. After north Queensland was ravaged by Cyclone Larry in March 2006, Mr Mackenroth was appointed to help in the recovery of the region.

1:34pm: The Logan Mayor has pleaded with electricity authorities to give priority to residents in the area.

Pockets of the city including Buccan and Logan Village are cut off by floodwaters.

Mayor Pam Parker says they are not getting the attention they deserve from Energex.

"They rely on this power for their water and they don't have water, they don't have milk they don't have fresh food.

"They're isolated and they need to be a priority for power and I plead with Energex, please give Buccan and Logan Village priority.

"They're isolated and they're elderley, they're vulnerable. They need your help."

1:28pm: The Bureau of Meteorology (BOM) has issued a for near Toowoomba this afternoon.

Thunderstorms are currently located over the ranges to the east of Cambooya. They are forecast to affect the area south of Toowoomba by 2:15 pm.

BOM said damaging winds and heavy rainfall that may lead to flash flooding are likely.

1:20pm: The Lockyer Valley Regional Council has asked residents to please avoid the main street of Laidley, as it remains closed for the clean-up effort.

12:44pm: UPDATE: The ABC has confirmed a body has been found in car pulled from a creek in the Lockyer Valley. The death takes the number of dead during the flooding crisis to five.

Police have been looking for two men, aged 25 and 34, who have not been seen since the weekend flood.

The men, who are believed to be from Taiwan, were travelling separately from Gatton to Mulgowie early on Sunday morning when they disappeared.

Searchers found a white Mitsubishi Magna belonging to the 25-year-old man yesterday in Sandy Creek at Glen Cairn, near Gatton. This morning a second car was pulled from the creek and a man's body was discovered inside.

Police say they are yet to identify him. About 30 SES volunteers and police divers have joined the search.

They are now focusing their search downstream for the other man.

12:43pm: Video update: Defence Minister Stephen Smith details the contingent of troops headed to Bundaberg as the flood clean-up begins.

12:20pm: Police say three people, including two teenage girls and a 25-year-old man, have been two Gympie businesses during flooding there.

12:06pm: Police divers have been called in to help search for two men, believed to be from Taiwan, who are missing in floodwaters in the Lockyer Valley.

Two cars that are thought to belong to the men have been found submerged in creeks.

Both men failed to turn up to work and police say it is possible a tragedy has occurred.

11:48am: The Clarence River has risen again slightly in the NSW town of Maclean.

The river peaked overnight and dropped to 3.08 metres this morning, but the water is rising again as it hits the incoming tide.

The levy limit is 3.3 metres and the water is at 3.1.

11:45am: SEQ Water has just released a statement saying the Mt Crosby water treatment plant is operational and producing water.

There have been fears some Brisbane suburbs could run out of water at 12 midday.

In a statement SEQ Water said greater Brisbane and Ipswich residents are still being urged to conserve water:

"Production levels at the plant have continued to increase this morning however the water supply and demand balance remains tight. 

"Stored flood water releases from Wivenhoe Dam, which started yesterday, have made a major contribution to the reduction on turbidity. These releases will continue over the next seven days...

"In addition to Mt Crosby coming back on line, water supplies are being supplemented from North Pine WTP and from Water Grid sources on the Gold and Sunshine coasts including the Gold Coast Desalination Plant, which is now operating at 100 per cent capacity."

11:36am: ABC reporter Kerrin Binnie is in Bundaberg and has tweeted this pic of a flooded car yard:

11:28am: There are devastating scenes in Bundaberg as residents wait for the floodwaters to recede:

11:08am: ABC reporter Bruce Atkinson is in Bundaberg and has been surveying the damage:

"The people in Bundaberg are very much looking forward to those Army soldiers arriving in town. It's not known how soon they'll put to use though because the water is still up. It peaked yesterday at 9.53 metres and it's now down to 8.82m but it's dropping very slowly.

"As I'm looking at it now it's really roaring past. There's lots of debris, big logs, big trees going past across the river, there's boats on sheds. It's still a mess. Also the fuel stations have run out of fuel and there's chopper and boat resupplies to some of the smaller towns around the area like Rosewood and Apple Creek."

10:47am: Here's more out of the small town of Gayndah where many locals have lost everything. They are now isolated and fear they are being ignored by authorities:

10:41am: MISSING PERSONS UPDATE: Queensland Police Media say authorities have found a second car related to two men missing after flooding in the Lockyer Valley.

Authorities had already found one of the missing men's cars submerged in Sandy Creek.

Both men were travelling to work early on Sunday morning and have not been heard from since.

10:39am: There are fears towns will run out of essentials with trucks stranded in parts of Queensland unable to get through to flood-hit communities to resupply supermarkets:

10:28am: Defence Minister Stephen Smith says four Black Hawk helicopters will now change their focus from evacuations to delivering supplies in Bundaberg.

Defence aircraft are also delivering supplies of fuel, food and water from Brisbane to Bundaberg.

10:18am: Kennedy MP Bob Katter is heading to Bundaberg with KAP member and parliamentary leader Ray Hopper:

Devastating floods. Heading to Bundaberg with Hopper to help out. #auspol

10:07am: Alberton residents, south of Brisbane, are waiting for a high tide due shortly to see if there will be anymore inundation of properties.

The Albert river peaked yesterday and it has flooded at least two houses.

Resident David Griffith says the threat isn't over.

"We're waiting for the next high tide. They say the next high tide is due around 10 or 11. It's supposed to be a 5.5, which means we could get water under our houses."

9:55am: Logan Mayor Pam Parker is urging residents who are isolated to call 3412 5282 to organise getting essential supplies delivered to them.

She says some residents have been isolated for two days and it could be at least another day until road access is open for them.

Logan Council: Mayor Pam Parker is trying to get Energex to restore power to the Buccan and Logan Village areas as a priority.

9:50am: Urban Utilities says it will reassess the water situation in Brisbane at 12pm and decide then whether to start handing out bottled water in the following suburbs:

Urban Utilities CEO Robin Louis says it is a matter of waiting for the silt and mud to clear from the water in the river before the Mt Crosby treatment plant becomes fully operational:

"The issue at Mt Crosby - there's a lot of silt in the river, as that silt reduces and there are releases from Wivenhoe that are helping to clean that up - [the treatment plant's] not flood damaged. The issue is the quality of the water. Once those water conditions improve the capacity of that site to up its supply will improve."

9:43am: Urban Utilities says water usage in Brisbane has increased in the last 24 hours. They are urging people to restrict their usage.

They say anyone stockpiling bottled water is exacerbating the situation and water quality is safe at the moment.

Urban Utilities: Supplies of bottled water will be sent to suburbs at risk of losing water or water quality.


The RACQ says there are fuel shortages in some flood affected parts of C and S Queensland

9:21am: Floodwaters are still rising at Condamine on the Western Downs. The Condamine River is predicted to reach 10.1 metres this morning, cutting access to the north and west, before peaking again later this week at 12.5 metres.

Western Downs Councillor Andrew Smith says people are wary but prepared.

"There's certainly no panic and we're just waiting. The Bureau of Meteorology has been comforting I suppose in saying that we're going to get a maximum of 12 metres by the end of the week.

"Twelve metres in Condamine will not cause any issues whatsoever. If we go back to 2011 it reached a height of 15.25 metres."

9:17am: More from the photo desk: Floodwaters around Jimboomba, near Logan:

9:13am: From the photo desk: Canadian astronaut Chris Hadfield has taken some amazing pics of the floods from space.

9:08am: Army personnel are heading north from Brisbane to Bundaberg to help with the recovery:

#qldtraffic From 9am, Police will be escorting a convoy of over 60 Army vehicles from Enoggera

9:05am: NSW update: Grafton residents have been told it is safe to return home.

9:03am: Brisbane water update: Bottled water is in short supply at supermarkets across much of Brisbane.

Lord Mayor Graham Quirk says repair crews are making progress as they work on increasing flows from treatment plants:

"We've now got an increased amount of water coming out of East Bank but still not enough to meet our normal daily supply.

"They are starting up the second plant but again we have to be aware that the turbidity of the water - the mud and such in the water going into the the treatment - as such that the plant could break down and that would mean it would have to be closed for a couple of hours at least."

You can view a list of the suburbs which may run out of water by 12:00pm

8:49am: Residents in the flooded town of Gayndah on the Burnett River say they have been forgotten as the disaster unfolds across the east coast.

8:46am: Energex update: There are still about 20,000 homes and businesses still without power in Brisbane.

There are some areas such as Mt Tamborine and in the Gold Coast and Sunshine Coast hinterland areas which will be without power into tomorrow.

"Not only have we had major damage on the power lines but because the ground is still so very wet we can't move the heavy machinery in to affect repairs."

8:30am: Bundaberg Mayor Mal Forman says some residents should be able to return to check on their homes today.

He says the road surface on the approach to one bridge to North Bundaberg is damaged and there needs to be safety checks before the other one can re-open.

"There was logs, trees, cattle, horses, everything getting washed down the river," he said.

8:28am: Authorities are trying to organise the resupply of supermarkets in Bundaberg before the town runs out of essential supplies.

Communities are desperate for supplies, with roads and rail lines still blocked by floodwaters, meaning trucks and trains cannot get through to bring in goods.

Truck driver Kevin Barnes is stuck in Goondiwindi, unable to deliver supplies of general household goods because of floodwaters.

"It is very critical. If the trucks stop Australia stops and that is just it."

Essential items and fresh food stock are fast disappearing from shelves in supermarkets from Gladstone north to the Cape.

Scott Wallace is the state manager of Woolworths and he says while all preparations were made to ensure essential items such as bottled water and baby formula were stockpiled before the supply lines were cut, some fresh food items are running low.

"We've got stock in trucks, lined up at water's edge ready to come through as soon as that water recedes."

Jill Grant owns a local independent supermarket and she says they are faring much better than their bigger rivals.

"It has a positive effect in times of crisis if you're buying you're product locally."

8:21am: Here's that interview with Queensland Premier Campbell Newman from earlier. He says soldiers are en route to Bundaberg from Brisbane to help with the recovery:

8:08am: Karina Carvalho and Jeff Waters speak to ABC News Breakfast:

8:00am: Logan flood update:

Latest: a house in Logan has flooded despite earlier reports saying no houses had flooded #bigwet

7:58am: Ipswich Mayor Paul Pisasale has reacted angrily after the Insurance Council of Australia's Rob Whelan said governments should spend more on flood mitigations.


What do you think about how insurance companies react to disasters?


7:45am: Brisbane residents are still being urged to only use water for essential purposes. Provisions are in place to supply bottled water to any areas affected by water shortages.

7:35am: Campbell Newman has also weighed into the insurance debate after the Insurance Council of Australia's Rob Whelan said governments should spend millions more on flood mitigation.

Mr Newman says he has no problem with the debate, but it could be better timed:

"[The comments] probably would have been better in the next couple of weeks but anyway, we will work with them particularly I think right now to try and fight in the corner of people who are going to need insurance pay-outs and the like but the point is well made, more needs to be done to try and find engineering solutions or alternative innovative solutions to protect our communities and make them more resilient and that's exactly what I'm all about."

7:29am: Queensland Premier Campbell Newman has spoken to ABC News24 from Emergency Management Queensland headquarters.

He says the main areas of concern this morning are still Bundaberg, as well as isolated rural communities in the Burnett area Mundubbera and Gayndah.

"This morning we have 120 soldiers from Enoggera Army Barracks in 44 vehicles heading north for Bundaberg. They should be there late afternoon and they will get into the job of the cleanup. More Army elements are on stand-by to go into Bundaberg."

Mr Newman also says there is a focus on the Lockyer Valley:

"There's a big job in the Lockyer Valley. I was out there yesterday afternoon with mayor Steve Jones at Laidley. They haven't been forgotten out there but there are great difficulties in getting around still in terms of blocked roads."

7:24am: About 30 SES volunteers have joined the search for the two men thought to be missing at Gatton.

Police held a briefing before the search resumed at first light this morning and they say they don't know if the men were travelling in convoy but both failed to turn up to the same workplace on Sunday.

7:17am: From the photo desk: Floodwaters are now receding in Bundaberg but during the height of the crisis terrified residents were forced to shelter on their roof as the water swallowed their home:


7:16am: Ipswich Mayor Paul Pisasale has attacked the insurance industry, accusing it trying to evade its responsibilities in the wake of disasters like the one that has unfolded over the last few days.

Last night on Lateline the Insurance Council of Australia's Rob Whelan said governments should spend millions of dollars on more efficient infrastructure to protect flood-prone towns.

Councillor Pisasale has told ABC News Breakfast that's just an exercise in trying to shift the blame.

"He's trying to take the focus off insurance companies. Instead of facing up to their responsibilities, what this bloke's doing is [saying] let's take it away from our customers and hit and blame local government.

"What he doesn't realise, he must be living in 1893, because since then local government's got the most stringent town planning requirements you've ever seen.

"We've spent millions and millions and millions of dollars on flood mitigation and all councils are struggling, and yet insurance companies, all we see is the huge profits getting bigger and bigger and bigger."

Watch the original interview with Rob Whelan here.

7:12am: Down in NSW, residents are waiting for floodwaters to recede and while they've escaped major inundation, the seaside towns of Yamba and Iluka are also cut off.

7:02am: ABC's AM has spoken to some Queensland residents who were flooded in 2011 and now say they don't know how they will afford to recover after being hit again:


Reminder: Mandatory water restrictions are still in place. Use water for essential purposes only - drinking, cooking, bathing, toilet.

6:53am: Authorities are monitoring about 40 homes at Alberton, where the Albert and Logan Rivers meet, but they say the worst of the flooding looks to be over.

The rivers peaked overnight and at least one house was inundated but most residents, including George Kyriacos, consider themselves lucky:

"It was a very anxious because of well the water was rising so quick so we pulled everything out and up on safe ground and it's been there since."

6:46am: Canadian astronaut Chris Hadfield has tweeted some amazing pics of the flooding from space:

6:43am: The Defence Force's Major Pat O'Neill says they are waiting for floodwaters to recede so they can get more Army personnel to Bundaberg to start helping with relief efforts.

"There is a group of Australian Army soldiers down in Brisbane who are ready to, as soon as they can get through on the road, once the roads open just south of Gympie, will be coming up and bolstering an already really strong team they've got on the ground here."

6:36am: Governor-General Quentin Bryce will visit some flood-affected communities in Queensland today.

She will get an update on the disaster situation in Brisbane before visiting the patients who were evacuated from Bundaberg Hospital yesterday.

She will then travel to Laidley, Grantham and Withcott in the Lockyer Valley to meet residents and volunteers.

She is due in Grafton in New South Wales on Friday.

6:36am: Brisbane's Lord Mayor says there is still a concern that parts of greater Brisbane could run out of water after 9:00am.

The Mount Crosby water treatment plant is partially back online after having to shut down due to flooding and residents are being asked to conserve supplies.

Lord Mayor Graham Quirk says there is no need for panic buying but people need to be sensible.

"There is still a very real concern that water could run out," he said.


300 Energex crews hitting the road this morning to continue power restoration. Thanks for your patience. #bigwet

6:22am: The weather bureau says the Logan River at Waterford peaked at nine metres around 11:00pm last night.

The bureau says it is the largest flood in the Logan River since 1991, when levels reached 9.06 metres at Waterford.

The council says it has closed many roads including Loganlea Road and access to the hospital is only via the Logan Motorway, but there are no reports of houses being flooded.

6:21am: The missing men, aged 25 and 34, were travelling from Gatton to Mulgowie for work on Sunday but both failed to arrive.

It is believe they worked at the same place but were travelling separately.

The 25-year-old's car was found in Sandy Creek at Glen Cairn yesterday afternoon, while the 34-year-old's Toyota Camry has not been found.

Anyone with information is being asked to contact police.


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Publishing Services International Limited Terms and Conditions

Welcome to the website ("Site"). Please read these Terms and Conditions carefully before using, or submitting any comments or content in any form or medium for publication on the Site. These Terms and Conditions, together with the Privacy Policy listed on the Site and any additional terms, conditions, notices and disclaimers displayed elsewhere on the Site (collectively, "Conditions") govern the way you may access the Site or any related site. By accessing and using the Site (including submitting content for publication on the Site), you accept the Conditions. Where your use of parts or features of the Site is governed by additional terms and conditions, those additional terms and conditions will:

  1. apply to your use of such parts of the Site or features in addition to these Terms and Conditions, and form part of the Conditions; and

  2. prevail over these Terms and Conditions to the extent of any inconsistency.

Access may occur in several ways, including but not limited to via the web, PDAs, mobile phones, tablets and RSS feeds. The Conditions apply whenever you access the Site both now or in the future, regardless of how you access the Site.

Your use of this site

  1. Publishing Services International Limited of 1st Floor, 29‑33 Bucks Road, Douglas, Isle of Man is the publisher and operator of the Site ("Publisher").

  2. The Publisher does not own the domain name(s) listed on the Site or any other related domain name linked to or associated with the Site ("URL's").

  3. The owner of the URL's is not responsible for, and to the extent permitted by law disclaims any and all liability for, the Site and any information, content or material published on the Site and any related or associated website in any form, at any time both now and in the future.

  4. The Conditions are subject to change at the Publisher's sole discretion. The Publisher reserves the right to change the Conditions at any time, and your continued use of and access to the Site indicates your acceptance of these Conditions, and any changes as they exist at any time. Unless explicitly stated otherwise, any new features or functionality that enhance the Site shall be subject to the Conditions. If you object to any changes to the Conditions, your only remedy is to immediately discontinue use of the Site.

  5. Whilst the Publisher shall make reasonable endeavors to ensure that the Site is available continuously, the Publisher does not make any representations or warranties that your access will be uninterrupted, timely, secure, or error free. Your access to the Site may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond the Publisher's control. The Publisher reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice. You agree that, to the extent permitted by law, the Publisher shall not be liable to you or any third party for any such modification, suspension or discontinuance of the site. In addition, the Publisher reserves the right to terminate your access to the Site for any reason at any time, and to take any other actions that the Publisher, in its sole discretion, believes to be in the interest of the Publisher and of the users of the Site (including contributors who submit Material for publication on the Site) (“Users”).

  6. Except as expressly provided otherwise in the Conditions, the Publisher reserves the right to change or discontinue any web page or web site, feature, content or service (or part thereof) on the Site at any time without notice.

  7. Except as expressly provided otherwise in the Conditions, the Publisher reserves the right to change the pricing for any chargeable service or feature on the site at any time without providing notice to you.

  8. To access or use certain parts of the Site, you may be asked to register as a member of the Site and/or a particular website that forms part of the Site. Generally, registration is free. When registering as a member, you must provide the Publisher with accurate, complete and up‑to‑date registration information, as requested. It is your responsibility to inform the Publisher of any changes to your registration information. You must not register as a member multiple times. You must not impersonate or create a membership for any person other than yourself. The Publisher may at any time request a form of identification to verify your identity. You must ensure the security and confidentiality of your membership details, including any username and/or password assigned to you. You are wholly responsible for all activities which occur under your membership details (including unauthorized use of your credit card). You must notify the Publisher immediately if you become aware of any unauthorized use of your membership details. You must not permit your membership details to be used by or transferred to any other person. The Publisher reserves the right to, in its sole discretion, suspend or terminate your membership or access to all or any part of the Site, including if the Publisher believes you are abusing the services in any way, have breached the Conditions or are no longer an active member.

  9. You must not

    1. Use the Site in breach of any applicable laws or regulations;

    2. Use the Site (or Material obtained from the Site):

      1. to transmit (or authorize the transmission of) junk mail, chain letters, unsolicited emails, instant messaging, spimming or spamming.

      2. to impersonate any person or entity.

      3. to solicit money, passwords or personal information from any person.

      4. to harm, abuse, harass, stalk, threaten or otherwise offend others, or

      5. for any unlawful purpose.

    3. Use the Site to upload, post, transmit or otherwise make available (or attempt to upload, post, transmit or otherwise make available) any Material that:

      1. is not your original work, or which in any way violates or infringes (or could reasonably be expected to violate or infringe) the intellectual property or other rights of another person

      2. contains, promotes, or provides information about unlawful activities or conduct.

      3. is, or could reasonably be expected to be, defamatory, obscene, offensive, threatening, abusive, pornographic, vulgar, profane, indecent or otherwise unlawful, including Material that racially or religiously vilifies, incites violence or hatred, or is likely to offend, insult or humiliate others based on race, religion, ethnicity, gender, age, sexual orientation or any physical or mental disability.

      4. exploits another person in any manner.

      5. contains nudity, excessive violence, or sexual acts or references.

      6. includes an image or personal information of another person or persons unless you have their consent.

      7. poses or creates a privacy or security risk to any person.

      8. you know or suspect (or ought reasonably to have known or suspected) to be false, misleading or deceptive.

      9. contains large amounts of untargeted, unwanted or repetitive content.

      10. contains restricted or password only access pages, or hidden content.

      11. contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware.

      12. advertises, promotes or solicits any goods or services or commercial activities (except where expressly permitted or authorized by the Publisher); or

      13. contains financial, legal, medical or other professional advice.

    4. Interfere with, disrupt, or create an undue burden on the Publisher or the Site, or restrict or inhibit any other User from using the Site.

    5. Use any robot, spider, or other device or process to retrieve, index, or in any way reproduce, modify or circumvent the navigational structure, security or presentation of the Site.

    6. Use the Site with the assistance of any automated scripting tool or software.

    7. Frame or mirror any part of the Site or Material or otherwise display, link to, use or reproduce the Site or Material in a setting created by a third party, without the prior written authorization of the Publisher.

    8. Use code or other devices containing any reference to the Site to direct other persons to any other web page.

    9. Except to the extent permitted by law and such right cannot be waived or foregone, modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Site or cause any other person to do so, or

    10. Delete any attributions or legal or proprietary notices on the Site.

  10. Your use of the content on the Site is restricted:

    1. Unless expressly permitted by the Publisher in writing, you may not copy, reproduce, distribute, publish, enter into a database, display, perform, modify, create derivative works from, transmit, communicate or in any way exploit any part of the Publisher's site or any content thereon . Without limiting the generality of the foregoing, you may not distribute or communicate any part of this Site or any content thereon over any network, including, without limitation, a local area network, or sell or offer it for sale. In addition, the Material may not be used to construct any kind of database.

    2. Neither you nor any third party shall make use of the Material on the Site in any manner that constitutes an infringement of the Publisher's rights, including copyright, or that has not been expressly authorized in writing by the Publisher.

  11. By uploading, transmitting, posting or otherwise making available any Material via the Site (or attempting to upload, post, transmit or otherwise make available any Material) (“Contributed Material”), you:

    1. Grant the Publisher a non‑exclusive, worldwide, royalty‑free, perpetual, license (including a right of sublicence) to use, reproduce, edit and exploit the Contributed Material on the Site and any related site in any form and for any purpose;

    2. Except where expressly stated otherwise, also grant each user of the Site and any related site a non‑exclusive, worldwide, royalty‑free, perpetual, license to use, reproduce, edit and exploit the Contributed Material in any form for any purpose, subject to the Conditions;

    3. Warrant that you have the right to grant the abovementioned licenses;

    4. Warrant that the Contributed Material does not breach the Conditions; and

    5. Unconditionally waive all moral rights which you may have in respect of the Contributed Material, and consent to all or any of the following acts or omissions in relation to the Contributed Material:

      1. using or licensing the Contributed Material bearing the name of the Publisher or any other name authorised by the Publisher;

      2. amending, modifying, editing, cropping, deleting, removing, reformatting, adapting or materially altering the Contributed Material or any part thereof;

      3. reproducing, publishing or communicating the Contributed Material or any part thereof in any form or medium;

      4. supplementing or combining the Contributed Material or any part thereof with any other works or Material;

      5. releasing new, enhanced, updated, edited or extracted versions of the Contributed Material;

      6. using the Contributed Material in a different context to that originally envisaged; and

      7. not naming you as author of the Contributed Material, whether or not such actions may infringe any of your ‘moral rights' or ‘droit moral' of whatsoever nature, or rights derived from similar law or legal principles, anywhere in the world; and if, at any time, you provide personal information about someone other than yourself, you warrant that you have that person's consent to provide such information for the purpose specified.

  12. The Publisher reserves the right (but has no obligation) to:

    1. review, modify, reformat, reject or remove any Contributed Material that, in the Publisher's opinion, violates the Conditions or otherwise has the potential to harm, endanger or violate the rights of any person; and

    2. monitor use of the Site, and store or disclose any information that the Publisher collects, including in order to investigate compliance with the Conditions or for the purposes of any police investigation or governmental request.

  13. The Publisher is not responsible for, and to the extent permitted by law accepts no liability with respect to, any Material uploaded, posted, transmitted or otherwise made available on the Site by any person other than the Publisher. For the avoidance of doubt, the Publisher will not be taken to have uploaded, posted, transmitted or otherwise made Material available on the Site simply by facilitating others to post, transmit or other make Material available. Furthermore, the Publisher does not endorse any opinion, advice or statement made by any person other than the Publisher.

  14. If you think that the Site has been accessed or used by another user in breach of the Conditions, please email the Publisher at . The Publisher will consider whether there are grounds for taking any action, but you won't necessarily be contacted as to our decision. In particular, if you wish to send the Publisher a copyright infringement notification, you will need to identify the Material(s) that you believe infringe(s) your copyright, identify each copyright protected work in which you own the rights and which you believe has been infringed, identify how each copyright protected work has been or is being infringed and include your contact information. You will need to sign the notice and send it to

Intellectual Property

  1. All intellectual property in relation to Material on the Site belongs to the Publishers or its licensors, advertisers or affiliates. You obtain no interest in that intellectual property. All Material on the Site is protected by international copyright and other intellectual property laws. You may not do anything which interferes with or breaches those laws or the intellectual property rights in the content. You do not have any right, title or interest in or to any proprietary rights relating to the Material or the Site. All individual articles, blogs, videos, content and other elements comprising the Material or the Site are also copyrighted works, and the Publisher (subject to the rights of its licensors and licensees under applicable agreements, understanding and arrangements) has all rights therein. You must abide by all additional copyright notices or restrictions contained on the Site.

  2. Without limiting clause 11.1, by posting or submitting Contributed Material , you are giving the Publisher, and its affiliates, agents and third party contractors the right to display or publish such Contributed Material on the Site and its affiliated publications (either in the form submitted or in the form of a derivative or adapted work), to store such content, and to distribute such content and use such content for promotional and marketing purposes. Without limiting the generality of the foregoing, with respect to any video submissions to the Publisher made by you from time to time, you understand and agree that (unless you and the Publisher agree otherwise) the Publisher may, or may permit users to compile, re‑edit, adapt or modify your video submission, or create derivative works therefrom, either on a stand‑alone basis or in combination with other video submissions, and (unless you and the Publisher agree otherwise) you shall have no rights with respect thereto and the Publisher or our licensees shall be free to display and publish the same (as so compiled, re‑edited, adapted, modified or derived) for any period.

  3. You shall be solely responsible for your own Contributed Material and the consequences of posting or publishing the Contributed Material. Without limiting clause 11.3, in connection with each of your Contributed Materials, you affirm, represent, and/or warrant that: (I) you own or have the necessary licenses, rights, consents, and permissions to use and authorize the Publisher to use all patent, trademark, trade secret, copyright or other intellectual property or proprietary rights in and to any and all such Contributed Material to enable inclusion and use of such Contributed Material in the manner contemplated by the Publisher and these Terms and Conditions; and (II) you have the written consent, release, and/or permission of each and every identifiable individual person in such Contributed Material to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of such Contributed Material in the manner contemplated by the Publisher and these Terms and Conditions; and (III) the Contributed Materials and their use do not infringe any intellectual property rights or other rights of any person. In furtherance of the foregoing, you agree that you will not submit Material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant the Publisher all of the rights granted herein. Publisher reserves the right to remove or not publish Contributed Material without prior notice. You understand that when you submit Material in any form to the Publisher, the Publisher may authorize such content to be distributed or syndicated to or published on other related branded environments.

  4. You may download and view or print a copy of Material on this Site for personal, non‑commercial use provided you do not modify the Material in any way (including any copyright notice). All rights not expressly granted under these terms of use are reserved by the Publisher. Unless expressly stated otherwise, you are not permitted to copy, or republish anything you find on the Site without the copyright or trademark owners' permission.

  5. All trade marks and logos that appear on the Site are owned by either the Publisher or its related bodies corporate or their licensors. Other trademarks may be displayed on the Site from time to time. These may belong to third parties. Nothing displayed on the Site should be construed as granting any license or right of use of any logo, trademark or masthead displayed on the Site, without the express written permission of the relevant owner.

Third party websites, content links, advertising and activities

  1. The Site may feature or display links and pointers to websites operated by third parties on the Site. Such websites do not form part of the Site and are not under the Publisher's control. The Publisher does not accept any responsibility in connection with any such website. If you link to any such websites, you leave the Site entirely at your own risk. The appearance of those links on this site does not indicate any relationship between the Publisher and that third party or any endorsement by the Publisher of that third party, its site or the products or services which it is advertising on this Site. The Site may include third party content which is subject to that third party's terms and conditions of use. Nothing on the Site should be construed as granting any license or right for you to use that content. You must not link to the Site from any other website (or otherwise authorize any other person to link from a third party website to the Site) without the Publisher's prior written consent.

  2. The Site may feature or display third party advertising. By featuring or displaying such advertising, the Publisher does not in any way represent that the Publisher recommends or endorses the relevant advertiser, its products or services. If you contact a third party using functionality provided on the Site, including via e‑mail, the Publisher does not accept any responsibility for any communications or transactions between you and the relevant third party.

  3. From time to time, the Publisher may promote, advertise, or sponsor functions, events, offers, competitions or other activities that may be conducted offline and may be conducted by third parties. These activities may be subject to separate terms and conditions. You participate in any such activities entirely at your own risk. The Publisher does not accept any responsibility in connection with your participation in activities conducted by any third party.

Liability and Idemnity

  1. To the extent permitted by law, you use the Site at your sole risk. The Publisher does not warrant that the Site will be uninterrupted or error‑free. There may be delays, omissions, interruptions, and inaccuracies in the news, information or other Material available through the Site. To the extent permitted by law the Publisher excludes all warranties, representations, conditions and guarantees, whether express, implied or statutory, including, without limitation, those of merchantability or fitness for a particular purpose, with respect to the Site or any Materials or goods that are available or sold through the Site. The Publisher does not exclude any statutory or implied warranty, condition or guarantee that it is prohibited by law to exclude under applicable law of any jurisdiction. The Publisher does not make any representations, nor does the Publisher endorse the accuracy, completeness, timeliness or reliability of any advice, opinion, statement or other material or database supplied, uploaded or distributed on the Site or available through links on the Site. The Publisher reserves the right to correct any errors or omissions on the Site. Although the Publisher intends to take reasonable steps to prevent the introduction of viruses, worms, ‘trojan horses' or other destructive material to the Site, the Publisher does not guarantee or warrant that the Site or Material that may be downloaded from the Site do not contain such destructive features. To the extent permitted by law, the Publisher is not liable for any loss, damage or harm attributable to such features. If you rely on the Site and any Material available through the Site you do so solely at your own risk. The Publisher does not warrant the accuracy of the Material on the Site, and the Material is provided to you “as is” and on an “as available” basis and on the condition that you undertake all responsibility for assessing the accuracy of the Material and rely on it at your own risk. You recognize that the Site may contain various combinations of text, images, audiovisual productions, opinions, statements, facts, articles, market data, stock quotes or other information created by the Publisher or by third parties. Such Material, including market data, is for your reference only and should not be relied upon by you for tax or investment advice and it does not advocate the purchase or sale of any security or investment.

  2. The Publisher does not necessarily hold the opinions expressed by Material contributors. Opinions and other statements expressed by Users and third parties (e.g., bloggers) are theirs alone, not opinions of the Publisher. Material created by third parties is the sole responsibility of the third parties and its accuracy and completeness are not endorsed or guaranteed. You acknowledge that by providing you with the ability to view and distribute Material through the Site, the Publisher is not undertaking any obligation or liability relating to the Material. The Publisher and its affiliates, successors, assigns, employees, agents, directors, officers and shareholders do not undertake or assume any duty to monitor the Site for inappropriate or unlawful content. To the extent permitted by law, the Publisher and its affiliates, successors, assigns, employees, agents, directors, officers and shareholders assume no responsibility or liability which may arise from the Material thereof, including, but not limited to, claims for defamation, libel, slander, infringement, invasion of privacy and publicity rights, obscenity, pornography, profanity, fraud, or misrepresentation. Notwithstanding the foregoing, the Publisher reserves the right to block or remove communications, postings or Materials at any time in its sole discretion.

  3. To the extent permitted by law, the Publisher will have no responsibility or liability in relation to any loss or damage that you incur, including damage to your software or hardware, arising from your use of or access to this Site.

  4. The Publisher does not warrant that functions contained in the Site content, such as hyperlinks, will be uninterrupted or error free, that defects will be corrected or that the Publisher or the server that makes it available, are free of viruses or bugs.

  5. The Publisher may be legally compelled to disclose certain Information. You agree that in the event the Publisher receives a subpoena issued by a court or from a law enforcement or government agency, the Publisher shall comply with such subpoenas without your consent or prior notice to you and may disclose your IP address, username, name, IP location or other information in response thereto.

  6. Subject to clause 30, to the extent permitted by law, the Publisher and its affiliates, and their respective members, directors, officers, managers, employees, shareholders, agents and licensors are not liable for incidental, indirect, consequential, special, punitive, or exemplary loss or damages of any kind, including, without limitation, lost revenues or profits, loss of business, opportunity or goodwill, or loss of data, arising in any way in connection with this Site or Material on the Site, the use of (or inability to use) the Site or Material, or the Conditions, whether in contract, tort (including negligence), in equity, under statue or otherwise, including but not limited to any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in the Site, or as a result of breach of any warranty or other term or condition of the Conditions. To the extent permitted by law and subject to clause 30, the Publisher's liability shall be limited to the amount you paid, if any, for use of the Site.

  7. You will be responsible for any harm the Publisher suffers as a result of your violation of these Terms and Conditions or any breach by you of your representations and warranties. You agree to indemnify and hold harmless the Publisher and its affiliates, and their respective members, directors, officers, managers, employees, shareholders, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation by you of the Conditions or any breach by you of your representations and warranties thereunder. The Publisher reserves the right to take over the exclusive defense of any claim for which the Publisher is entitled to indemnification under this Section 29. In such event, you shall provide the Publisher with such cooperation as is reasonably requested by the Publisher.

  8. To the extent that the Publisher's liability for breach of any implied or statutory warranty, condition or guarantee, cannot be excluded by law, to the extent permitted by law the Publisher's liability will be limited, at the Publisher's option, to:

    1. in the case of services supplied or offered by the Publisher:

      1. the supply of the services again; or

      2. the payment of the cost of having the services supplied again; and

    2. in the case of goods supplied or offered by the Publisher:

      1. the replacement of the goods or the supply of equivalent goods;

      2. the repair of the goods;

      3. the payment of the cost of having the goods replaced; or

      4. the payment of the cost of having the goods repaired.

  9. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with clause 30 but allows a limitation of a certain maximum extent then liability is limited to that extent.

No reliance, other Users

  1. Except where expressly stated otherwise, Material on the Site is provided as general information only. It is not intended as advice and must not be relied upon as such. You should make your own inquiries and take independent advice tailored to your specific circumstances prior to making any decisions. To the extent permitted by law, the Publisher will not be liable for loss resulting from any action or decision by you in reliance on the Material on the Site.

  2. You acknowledge that the Publisher is not responsible for, and accepts no liability in relation to, any other User's use of, access to or conduct in connection with the Site in any circumstance.


  1. In the event of termination of your access to the Site you must immediately cease accessing and using the Site and Materials on the Site and (at Publisher's option) return any (hard or electronic) copies of such Materials to the Publisher or destroy any copies within your control or possession. All licences granted by you and all disclaimers, indemnities and exclusion and limitations of liability set out in the Conditions will survive termination.


  1. If any provision of the Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the Conditions, which shall remain in full force and effect.

No waiver

  1. No waiver of any term of the Conditions shall be deemed a further or continuing waiver of such term or any other term. Any failure to assert any right under the Conditions shall not constitute a waiver of such right.

Affirmation regarding age

  1. By using the Site, you affirm that you are 18 years or over or otherwise possess legal parental or guardian consent.

Applicable Law

  1. These Conditions shall be construed in accordance with and governed by the laws of the Isle of Man. You consent to the exclusive jurisdiction of the courts in the Isle of Man to determine any matter or dispute which arises under the Conditions.


  1. In these terms and conditions:

    1. "Material" means text, illustrations, photos, audio, video, or any combination of these or other content, information, data or material.

Publishing Services International Limited Privacy Policy

1. Privacy

The Publisher recognizes the importance of protecting the privacy of its customers. For the purposes of this Privacy Policy, "customers" includes visitors to the Site, subscribers to and users of the Publisher's services, purchasers of its products and advertising customers. This privacy policy is intended to inform you about the personal information that is collected from you when you visit the Site, and in the other circumstances described under the heading "Collection of personal information" below, how this information may be used and disclosed, how you can control the use and disclosure of your information, how your information is protected, and how you can access that information. The Publisher may, from time to time, review and update this Privacy Policy, including taking account of new or amended laws, new technology and/or changes to its operations. This Privacy Policy applies only in respect of the Site. This Privacy Policy does not apply to information collected through any other website (other than by or on behalf of the Publisher in the circumstances described under the heading "Collection of personal information" below) or to the practices of companies that the Publisher does not control. Please note that the Site may contain links to other websites. For example, if you click on an advertisement on the Site and link to another website, then this Privacy Policy will not apply to any information collected on that website. The Publisher is not responsible for the privacy practices of other websites, and the Publisher recommends that you read the privacy policies of each website that you visit. All personal information held by the Publisher will be governed by the most recently updated Privacy Policy.

2. Collection of personal information

The Publisher collects personal information when the Publisher provides its services to you. When you visit and interact with the Site, certain information may be collected automatically, including:

  • your computer's Internet Protocol (IP) address;
  • your browser type and operating system;
  • the web pages you were visiting immediately before and after you came to the Site;
  • activities within community discussions;
  • web pages and advertisements that you view, and links that you click on, within the Site;
  • your bandwidth speed and information about the software programs that are installed on your computer;
  • aggregated data about email click‑through rates and user video viewing;
  • standard server log information; and
  • information collected through HTML cookies, Flash cookies, web beacons, and similar technologies.

The Publisher usually collects personal information directly from you, although sometimes the Publisher may use agents or service providers to do this for the Publisher. The Publisher may also acquire lists from other sources, both from other companies and from other public documents. This may include advertisers, mailing lists, recruitment agencies, contractors and business partners. The Publisher may also access information about you from third‑party sources and platforms (such as social networking sites, databases, online marketing firms, and ad targeting firms), including:

  • if you access third‑party social networking services (such as Facebook Connect or Twitter) through the Site, your username and connection lists for those services;
  • demographic data, such as age range, gender, and interests;
  • advertisement interaction and viewing data, such as ad click‑through rates and information about how many times you viewed a particular ad; and
  • unique identifiers, including mobile device identification numbers, that can identify the physical location of such devices in accordance with applicable law.

Please note that the Site may combine the information that we collect with information that the Publisher may obtain from third‑party sources. The Publisher may collect your personal information when you request or acquire a product or service from the Publisher, register with the Publisher as a member (including user name and password and contact information such as name, email address, postal address, phone number, and mobile number), provide a product or service to the Publisher, complete a survey or questionnaire, enter a competition or event, contribute in a fundraising event, participate in one of the Publisher's services (including blogs, forums, community discussions and other interactive features), search queries conducted on the Site, or when you communicate with the Publisher by e‑mail, telephone, or in writing.

The Publisher usually collects personal information such as your name, address, telephone number, and in some instances, your financial details, including your credit card information, in addition to the other specific types of information described above. The Publisher also collects information about you that is not personal information. For example, the Publisher may collect data relating to your activity on its websites (including IP addresses) via tracking technologies such as cookies, or the Publisher may collect information from you in response to a survey.

As a general rule the Publisher does not collect sensitive information, however it reserves the right to do so. If the Publisher does, it will usually be for the purposes of providing its goods or services and if the law requires the Publisher to, the Publisher will seek your consent to collect it.

If you do not provide the Publisher with information described above, the Publisher may not be able to its services to you.

If, at any time, you provide personal information about someone other than yourself, you warrant that you have that person's consent to provide such information for the purpose specified.

If you are located outside of the Isle of Man, please note that personal information provided by you or otherwise collected as described above will be transferred to the Isle of Man.

3. Use of personal information

The Publisher uses personal information to provide its services (which may include the display of personalised content and advertising) to you, to fulfil administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. The Publisher also generally uses personal information to report statistics, analyse trends, diagnose problems and target and improve the quality of its products and services. By accessing the Site, you agree that the Publisher may use your personal information for the purposes and by the means described in this Privacy Policy, and you agree that the Publisher may use your mobile number to send you promotions, notifications, or other services. In order to provide readers with free access to content, the Publisher displays advertisements on the Site, many of which are targeted based on information about you. For example, using information collected through cookies, web beacons, and other sources, the Publisher may use demographic data or information about your online activities or interests to display targeted advertising that may be relevant to your preferences. Through this process, advertisers reach Site visitors who are most interested in their products, and you see advertising for products or services in which you may be interested. Third‑party advertisers and advertising platforms also may serve targeted ads on the Site. Please remember that the information practices of third‑party advertisers or platforms collecting data on our Site are not covered by this privacy policy. The Publisher may also use the information that it collects to prevent illegal activities, to enforce the Site's Terms and Conditions, and to otherwise protect its rights and the rights of its users. In addition to the uses identified above, the Publisher may use the information that it collects for any other purposes disclosed to you at the time it collects your information or pursuant to your consent. Where your personal information is contained within an advertisement which the Publisher publishes for you, the Publisher may also use your information for publication of that same advertisement in other media, in accordance with the terms and conditions of the initial publication. The Publisher may also use your personal information to assist the Publisher in improving its products and services and to let you know about goods, services, or promotions which may interest you.

4. Disclosure to and use by Third Parties

The Publisher values your privacy, and shares information about its users only under certain circumstances. The Publisher may share your information with other companies which are related to the Publisher. The Publisher may disclose your information to its service providers and contractors from time to time to help the Publisher to provide and market its goods and services to you. The Publisher may also share your information with third parties who provide prizes for competitions or reader offers. If the Publisher does this, the Publisher generally requires these parties to protect your information in the same way as the Publisher does.

The Publisher will make information about you available to other companies, applications, or people in the circumstances listed below:

  • The Publisher may share aggregated information or information that does not directly identify you with third parties to help the Publisher develop content, services, and advertising that the Publisher hopes you will find of interest. Please note that the Publisher does not share contact information with third parties that advertise on the Site.
  • The Publisher may employ third parties to perform Site‑related services, including database management, maintenance services, analytics, marketing, data processing, and email and text message distribution. These third parties have access to your information only to perform these tasks on the Publisher's behalf.
  • If you choose to engage in public activities on the site, such as posting comments on community message boards, any information you submit can be read, collected, or used by others. Please exercise caution when deciding to disclose any personal information in public activities or submissions.
  • The Publisher may share information about you in the event that the Site is acquired by or merged with another company or a similar corporate transaction takes place. However, the Site will notify you by placing a prominent notice on the Site or sending a notice to the primary email address specified in your account before your information is transferred and becomes subject to a different privacy policy.
  • The Publisher may share information about you to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety or other rights and interests of any person, violations of the Site's Terms and Conditions, or as otherwise required by law.
  • The Publisher may share information about you to respond to subpoenas, search warrants, judicial proceedings, court orders, legal process, or other law enforcement measures, to establish or exercise our legal rights, or to defend against legal claims.
  • In addition to the scenarios identified above, the Publisher may share information about you for any other purposes disclosed to you at the time the Publisher collects your information or pursuant to your consent.

Please note that third parties may independently collect data about you, including your IP address and information about the websites you visit and the links you click, through cookies, clicks on links, or other means when you visit or view ads on the Site.

To customize your experience on the Site and to simplify the Site's registration process, the Publisher provides you with the opportunity to access or interact with third‑party services, such as Facebook and Twitter. When you connect to the Site through these third‑party services, the Publisher may share information about you with these third‑party service providers and they may share data about you with the Publisher. When you allow the Publisher to access your data through a third‑party service to create a Site profile, the Publisher may use this data for several purposes, including:

  • For example, if you connect to the Site via a service with a public friend list, like Twitter, the Publisher may check to see if any people you follow on Twitter are also Site members. If the Publisher finds a match, the Publisher will replicate your Twitter relationship with those members, setting them to be fans, followers, or friends on the Publisher Site.
  • For example, if you connect via a service that has a private contact list (like Google and Yahoo!), the Publisher checks for people in your contacts who are Site members and suggest that you become a fan of these users.
  • When users share content with their friends, the Publisher may use friend lists from third‑party services to create a list of contacts to whom you may choose to send the email message.
  • For example, the Publisher may use friend lists from a third‑party service to create a list of contacts to whom you may choose to send an invitation to view an interactive slideshow.
  • When you are connected via a third‑party service, the Publisher may access certain account information, such as your profile picture, what stories are popular in your network, and what your friends are saying about certain articles or blog posts, in order to enhance and personalize your experience on the Site.

In addition, if you connect to a Facebook account, your experience on the Site may be personalized. For example, you may automatically see what stories are popular in your network, and what your friends are saying about particular stories. Please note that you may disconnect third party accounts at any time.

Please remember that the Publisher does not control the privacy practices of these third‑party services. The Publisher encourages you to read the privacy policies of all third‑party service providers. You can deactivate your account at any time by visiting the preferences page for your profile. When you deactivate your account, your user profile will be disabled, but your public comments will remain on the site. The Site has no responsibility to take down, remove, or edit any of your public activities or any submissions that are a result of your public activities. If you opt out of these technologies, you will continue to see advertising displayed on the Site, but the advertising may not be targeted to your interests. Please remember that the Publisher does not have access to, or control over, advertisers' or service providers' cookies, and the information practices of third parties are not covered by this privacy policy.

5. Use of Aggregate Data

The Publisher may collect and use certain non‑personal information (e.g., the identity of your Internet browser, the type of operating system you use, your IP address and the domain name of your Internet service provider) to optimise its goods and services (which may include the display of personalised content and advertising) including the Publisher's web pages for your computer. The Publisher may use personally identifiable information in aggregate form to improve its goods and services including its web sites and make them more responsive to the needs of its customers. This statistical compilation and analysis of information may also be used by the Publisher or provided to others as a summary report for marketing, advertising or research purposes.

6. Security

The Publisher strives to ensure the security, integrity and privacy of personal information of its customers. The Publisher may hold your information in either electronic or hard copy form. The Publisher uses a variety of physical and electronic security measures including restricting physical access to its offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorized use or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. The Publisher limits access to contact information about you to employees or service providers who the Publisher believes reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs, and subject to section 4 of this Privacy Policy. The Publisher also has adopted commercially reasonable technical, physical, and administrative procedures to help protect information about you from loss, misuse, and alteration. Personal information is destroyed or de‑identified when no longer needed. Please note that no data transmission or storage can be guaranteed to be 100% secure. The Publisher wants you to feel confident using the Site, but the Publisher cannot ensure or warrant the security of any information you transmit to the Publisher.

7. Access to Personal Information

You have a right to request access to personal information the Publisher holds about you. Where the Publisher holds personal information that you are entitled to access, the Publisher will endeavour to provide you with suitable means of accessing it (e.g. by emailing or mailing it to you). If the Publisher denies access in some circumstances, the Publisher will tell you why. To request access, please contact the Publisher's privacy officer as set out at the end of this document. If you believe that personal information the Publisher holds about you is incorrect, incomplete or inaccurate, then you may request amendment of it. The Publisher will consider if the information requires amendment. If the Publisher does not agree that there are grounds for amendment then the Publisher will add a note to the personal information stating that you disagree with it.

8. Public Information

Any information posted on bulletin boards and/or communicated in chat areas becomes public information. While the Publisher strives to protect and respect your privacy, the Publisher cannot guarantee the security of any information you disclose in a chat room or bulletin board.

9. Cookies

Cookies are data that a Web site transfers to an individual's hard drive for record‑keeping purposes. Cookies can facilitate a user's ongoing access to and use of a site. They allow the Publisher to track usage patterns and to compile data that can help the Publisher improve its content and target advertising. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

10. Online Links to Third Party and Co‑Branded Sites

The Publisher may establish relationships with business partners that allow visitors to the Publisher's web sites to link directly to sites operated by these partners. Some of these sites may be "co‑branded" with the Publisher's logo - however, these sites may not be operated or maintained by or on behalf of the Publisher. These sites may collect personal information from you that may be shared with the Publisher. This Privacy Statement will apply to any personal information the Publisher obtains in this manner. The Publisher is not responsible for the content or practices of web sites operated by third parties that are linked to the Publisher's sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by the Publisher of the content, policies or practices of those third party sites. Once you have left the Publisher's site via such a link, you should check the applicable privacy policy of the third party site.

11. What else you should know about privacy on the Internet

Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. You as an individual are responsible for the security of and access to your own computer. Whenever you voluntarily disclose personal information over the Internet this information can be collected and used by others. In short, if you post personal information in publicly accessible online forums, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your username and passwords and any account information. Please be careful and responsible whenever you are using the Internet. The Publisher does not knowingly collect personal information from children under 13. If the Publisher learns that it has collected any personal information from a child under the age of 13 without verifiable parental consent, the Publisher will delete that information from its database as quickly as possible. If you believe that the Publisher may have collected information from a child under 13, please contact the Publisher at

12. For further information

Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy at

13. Changes to the privacy policy

The Publisher reserves the right to update this Privacy Policy at any time to reflect changes in the Publisher's practices and service offerings. The Publisher will use it best endeavours to update the Privacy Policy on the Site, however it does not warrant that it will post these updates immediately.